+231775 764 388 oitsupport@ul.edu.lr Administrative Building, Fendall Campus 8:00AM - 5:00 PM

Mission

The Mission of the OIT is to align Information Technology with the University’s Strategic Plan, in particular, its academic mission, administrative and business operations.

Vision

Our vision is to build and maintain an innovative, reliable, dynamic, secure and efficient IT environment that enables, maintains, promotes and supports teaching, learning, research, business and administrative operations at the University of Liberia, leveraging innovative and emerging technologies

We provide the IT services that the University requires to fulfill its mission to be a world-class center for teaching, learning and research. The OIT provides services that keep the core IT systems and operations of the University running on a day-to-day basis. OIT also provides innovative services and projects to support learning, teaching and research. OIT’s work is wideranging and diverse. Some of the critical services that the OIT provides include but are not limited to:
 Data center operations

 Institutional email management

 Network Access (Wifi and Ethernet)

 Business productivity suite (Office 365 and Libre Office)

 Online Learning System (MOODLE)

 Classroom Technology and Support

 Information Security Resources

 Personal Hardware and Software Repair

 Audio-Visual Maintenance

 Desktop Support

 CCTV Implementation and Support

 School Management System- SchoolLink (Partial Support in collaboration with MWETANA-the vendor).

Our vision is to build and maintain an innovative, reliable, dynamic, secure and efficient IT environment that enables, maintains, promotes and supports teaching, learning, research, business and administrative operations at the University of Liberia, leveraging innovative and emerging technologies

Our Core Values

Customer-focused and Service-driven- Our customers remain our top priority, therefore, we are
committed to ensuring that their ICT needs are met in a timely and efficient manner. We are also
committed to providing quality services to our customers to enable and support a better learning
environment.
Integrity: We are guided by virtues of honesty, transparency, and fairness in our actions.
Innovation: We are committed to exploring innovative and emerging technologies and
implementing creative solutions to provide greater value to the university community.
Reliability: We are committed to providing reliable information resources and secure
information technology infrastructure to the university community through excellent support in a
timely and friendly manner.
Adaptability: We adapt to the changing needs of the University to ensure continuous
improvement.
Collaboration: We encourage and harness collaboration among people, units, and institutions
for serving the common good.

Our Focus

People, Technology/Tools and Processes

Our Servives

System & Infrastructure

Internet & Networking

Email and Collaboration

Department Support

Computer Accessibility

Help & User Services

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