Who are We?
The Office of Information Technology (OIT) was established in 2018 and became functional in January 2019. The primary responsibility of the OIT is to provide high-quality information and communications technology support (ICT) support to the “constituents” of the University of Liberia (administration, faculty, staff, students, researchers, alumni, et al), for the enhancement of teaching, learning, research, and innovation. OIT delivers high quality, reliable, and secure technology capabilities and experiences to the UL community in four major areas of focus: network and infrastructure, user support and engagement, enterprise applications, and academic technology. OIT partners with UL’s stakeholders to position the University as a model institution for collaboration, innovation, research, and technology. The Department also provides a robust IT environment that aligns with UL’s mission, helps improve the quality of education and research at the University, prepares its students for work in the twenty-first century, and expands its role in the community and around the world. The OIT is headed by a Chief Information Officer (CIO) who reports to the President of the University of Liberia.
Our Three Major Functions of OIT
The OIT performs three major functions which are delineated and explained below:
• Governance refers to the implementation of operational parameters for working units and individuals' use of IT systems, architecture, and networks. What this means is that OIT enacts the rules about how the University’s information technology can be used and what it can/should be used for. This is part of the conventional IT security as well as the data assurance for which the OIT is also responsible.
• Infrastructure refers to the hardware components, the network, the circuitry, and all other equipment necessary to make an IT system function according to the established needs and system "size" of the University.
• Functionality is perhaps the most visible task performed by the OIT, and therefore what it is most commonly associated within many of its “constituents’” minds. Functionality refers to creating and maintaining operational applications; developing, securing, and storing electronic data that belongs to the University; and assisting in the use of software and data management to all functional areas of the UL.
Our vision is to build and maintain an innovative, reliable, dynamic, secure, and efficient IT environment that enables, maintains, promotes, and supports teaching, learning, research, business, and administrative operations at the University of Liberia, leveraging innovative and emerging technologies.
The Mission of the Office of Information Technology (OIT) is to align Information Technology with the University’s Strategic Plan, in particular, its academic mission, administrative and business operations.
Customer-focused and Service-driven- Our customers remain our top priority, therefore, we are committed to ensuring that their ICT needs are met in a timely and efficient manner. We are also committed to providing quality services to our customers to enable and support a better learning environment.
Integrity: We are guided by the virtues of honesty, transparency, and fairness in our actions.
Innovation: We are committed to exploring innovative and emerging technologies and implementing creative solutions to provide greater value to the university community.
Reliability: We are committed to providing reliable information resources and secure information technology infrastructure to the university community through excellent support in a timely and friendly manner.
Adaptability: We adapt to the changing needs of the University to ensure continuous improvement.
Collaboration: We encourage and harness collaboration among people, units, and institutions for serving the common good.